Wednesday, December 7, 2022
HomeInsurancea repair service in its new Mobile Insurance range

a repair service in its new Mobile Insurance range

Leader in mobile insurance in France with more than 1.5 million insured customers, Orange offers a new range of mobile insurance including a repair service. This new offer was developed with the assistance of two Orange partners: BNP Paribas Cardif (insurer) and Orange Bank (broker).

It is part of Orange’s desire to reduce the environmental impact of mobiles throughout their entire life cycle. Each customer declaring a claim can request the repair of his mobile rather than a systematic exchange. If the damaged mobile is irreparable, a refurbished exchange mobile is then offered.

In the event of breakage or oxidation, after the declaration of loss and its acceptance by the insurer, a repair solution is offered to the customer. The mobile phone can be picked up at a repair center approved by Orange near your home or at a centralized repair center in France via a relay point.

Repair times are estimated between 2 and 24 hours for local repairs and approximately 5 days for shipment.

“Smartphones have taken on great importance in the daily life of our customers, who are increasingly attentive to the preservation of their data and to environmental aspects. By integrating repairs into its new offer, Orange Mobile Insurance is responding to a real concern. We thus provide our customers with a solution allowing them to preserve their data and reduce the impact of a disaster by extending the life of their smartphone”, indicates Guillaume de Riberolles, Marketing Director, Products and Services financial Orange France.

source: AOF

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