On November 17th, we shared with you the unbeatable price of the Forza Horizon 5 + Forza Horizon 4 premium edition bundle. The Swedish Microsoft Store had just listed the bundle including the two games and all their expansions for just €0.70. If the pricing error was fixed quickly, many of you were able to take advantage of the “offer”.
Game deletion and refund
Unfortunately, the euphoria will have been short-lived since Microsoft took action today. Like us, you probably received an email telling you that you have a refund.
This is completely normal as the giant canceled the orders after the price error. If you didn’t have the games, they are now deleted from your library. For those who took advantage of the offer to upgrade from a standard version to the Premium version, the associated benefits are usually no longer available.
Does Microsoft have the right to remove my digital games?
On the sidelines of this refund, many of you are wondering if Microsoft has the right to legally delete the games purchased from their store. The answer is yes, as it is a pricing error. This is clearly stated in the Microsoft terms and conditions.
Microsoft may at any time reject or reject any order and refund all amounts paid for the order for legitimate reasons, including if you have not met the conditions specified at the time of the order, if your payment cannot be processed, if products ordered , services or digital content are not available or in the event of an obvious error, especially in pricing. In the event of an obvious error, we reserve the right, at our discretion (a) to cancel your order or purchase, or (b) to offer you alternatives. Upon cancellation, your access to all associated content will be disabled.
We may also remove or disable games, applications, content or services on your device to protect you, the Store or other potentially affected parties.
Despite everything, we hope you were able to enjoy your games for a short week. Remember that they are available in Xbox Game Pass and are currently being sold on promotion in the Microsoft Store. For those who wish to purchase the same package as the one mentioned above, this time it will cost €159.99.