Macif stated that “the increase in prices should be half of inflation on average”, while Maif communicated an increase of 2% for car insurance and 4.5% for car insurance, with a freeze for those under 30 in the latter case.
On the private side, it is a different matter: the amount of Lisa’s car insurance, with Groupama, will increase by almost 22% in 2023. “I called Groupama and they told me that they could not do anything, that it was a general increase. for all customers related to inflation and vehicle repair costs,” says this 35-year-old woman who did not experience an accident in 2022.
However, it is difficult to get an overview.
“Now the insurance companies no longer say anything”, laments Cyrille Chartier-Kastler, founder of the company Facts & Figures, which estimates the average increase for 2023 between 3% and 5% for the car, but in addition for the homes, especially in the areas that are most exposed to climatic risks.
According to Assurland, an online insurance comparator, the increase in prices in 2023 should be “moderate”, about 2.5% to 3% for housing and 3% to 3.5% for insurance.
But the comparator has e.g. estimated the increase in car prices for 18-25-year-olds – the hardest hit by accidents – at 18%, when they already pay much more for their insurance.
Drive the customer away
But “it’s always worked that way,” recalls Olivier Moustacakis, co-founder of Assurland. Thus, for insurers who “want to get rid of certain profiles”, there are two options: terminate the contract, which may represent a reputational cost, or increase “very significantly the price to trigger a termination on the part of the insured”.
That’s what pensioner Laurence Fuchs ended up doing when she realized her mother’s house insurance would drop from 564 euros a year to 683. It was normal,” says the one who regrets not getting more explanation from Generali, and wondering if the fact of having significant water damage might have played a role.
The insurance company states that “80% to 90%” of customers will have increases that are lower than inflation, but that there may actually be special cases depending on the customer’s seniority, the number of his contracts and the existence of a recent disaster or not .