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Microsoft broke OneDrive, but there is a fix

Following the publication of its October patch on Tuesday, Microsoft confirms for Windows 10 a problem with crash affecting cloud storage services OneDrive and OneDrive for Business. This is the update KB5018410 (or more) for Windows 10 version 22H2, 21H2, 21H1 and 20H2.

For affected users, Microsoft says that OneDrive may close unexpectedly and with an error message. Such a crash may occur when you perform certain actions. In particular, the Redmond group mentions the disconnection or the fact of separating an account in the Microsoft OneDrive synchronization application.

The issue can also occur if users try to unlink sites or folders from Microsoft SharePoint or Microsoft Teams sites to prevent syncing with their device. Attempts to uninstall the OneDrive sync app may also end up failing.

Manual patch installation

As a solution, Microsoft offers a off-cycle update KB5020953. This is a cumulative update, but it is not offered through Windows Update and therefore will not be installed automatically.

Currently, and as part of a manual installation, update KB5020953 is only available through the Microsoft Update Catalog. Enterprises have the option to manually import into Windows Server Update Services (WSUS) and Microsoft Endpoint Configuration Manager.

If you don’t have the problem of the Microsoft OneDrive app closing unexpectedly, you don’t need to install the out-of-cycle update “, Microsoft points out.

After Windows 10 22H2

Keep in mind that since Patch Tuesday in October, Microsoft has started deploying version 22H2 of Windows 10 via Windows Update. Currently, this annual Windows 10 update is offered to users who request an update check.

Windows 10 22H2 installs very quickly and its contents remain quite mysterious. Microsoft does not specify which features are enabled.




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